Privacy policy

Website Editor: Marketing Digital Conseil

Company Name: The French Fragrance House

Legal Form: Limited Liability Company

Share Capital: €10,000

SIRET: 98328043900016

EU VAT Number: FR34983280439

Registered Office: 293 route de Grasse 06130 Grasse – FRANCE

Phone: +33 4 22 48 07 43

Email: info@thefrenchfragrancehouse.com

Website Host: OVH SAS, 2 rue Kellermann – 59100 Roubaix – France

Protection of your personal data (GDPR)

This privacy policy defines how The French Fragrance House (hereinafter “FFH,” “the Company,” or “we”) collects, uses, protects, and shares the personal information of users (“you”) of our website www.thefrenchfragrancehouse.com.

Collect of personal information

We collect your personal information through the following means:

• When you voluntarily provide us with your name, email address, phone number, etc., when using our website, for example, by sending a message via our contact form.
• When you browse the website www.thefrenchfragrancehouse.com (i.e., technical information such as IP addresses or logs collected through cookies or similar technologies).
• When you submit personal information in any other way.

Use of collected information

The personal information we collect is used to:

• Manage your requests submitted via our contact form.
• Perform statistical analyses related to the use and traffic of our website through cookies to improve our services and technology.

Protection of personal information

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Sharing of Personal Information

The French Fragrance House may, if necessary, share your Personal Data as follows:

• With employees of The French Fragrance House working in external communication teams.
• With employees of The French Fragrance House working in digital and IT teams.
• With employees of The French Fragrance House responsible for recruitment and human resources management, who will have access to all or part of the Personal Data concerning candidates.
• Incidentally, with subcontractors of The French Fragrance House, particularly those responsible for customer support, hosting, and IT support.
• With third parties for the purpose of generating statistics related to website usage.
• If required by law, regulation, or judicial decision.

User Rights

You have the right to access, rectify, delete, and restrict the processing of your personal information. You also have the right to object to the processing of your personal data for legitimate reasons.

These rights can be exercised directly by sending an email to info@thefrenchfragrancehouse.com. To enable us to respond to your request, proof of identity may be required.

Additionally, you have the right to lodge a complaint with the National Commission for Informatics and Liberties (CNIL), 3 Place de Fontenoy-TSA 80715-75334 Paris Cedex 07, phone: +33 1 53 73 22 22, regarding how The French Fragrance House collects and processes your Data.

Cookie Policy

This website uses cookies. These cookies allow us to personalize content and analyze our traffic.

We also share information about your use of our site with our social media, advertising, and analytics partners, who may combine it with other information you have provided or that they have collected from your interactions with their services.

Cookies are small text files used by websites to enhance the user experience.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your consent. This means that cookies deemed necessary are processed in accordance with Art. 6 (1) lit. f of the GDPR.

All other cookies, such as those in the ‘preferences’, ‘statistics’, and ‘marketing’ categories, are processed based on Art. 6 (1) lit. a of the GDPR.

Types of cookies present on this website:

• Necessary: Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
• Preferences: Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region you are in.
• Statistics: Statistical cookies help website owners understand how visitors interact with websites by collecting and reporting information anonymously.
• Marketing: Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user.

At any time, you can modify or withdraw your consent from the Cookie Declaration on our website.

Your consent applies to the following domains and subdomains: www.thefrenchfragrancehouse.com

Cookie Declaration updated on 07/29/2024 by The French Fragrance House.

Modifications to the Privacy Policy

We reserve the right to update this privacy policy at any time. We recommend that you regularly check this page to stay informed of any changes.

Contact

For any questions regarding this privacy policy, to exercise your rights, or for any other requests, please contact us at: info@thefrenchfragrancehouse.com.